About Us
Miss Social Media was created to help local businesses reach their local community in an effective and genuine way. Founder, Krista O'Neal, launched her marketing career as a print magazine owner. In 2017 she opened her first magazine in the Atlanta, GA suburbs. Part of what she did included organizing in-person social events to foster community amongst readers and connect business partners. When the world stopped in 2020, in person events were scarce. In an effort to maintain that connectivity, Krista discovered the true power of social media! In just 3 months she was able to track more closed business through recommending her business partners on social media than in her cumulative previous 3 years of print advertising. She was hooked.
We put people over profit. Our primary goal is always to serve the clients and community first and foremost. Therefore, we don't lock social media clients into contracts. We do require a 30 day cancelation notice simply because we complete work about a month in advance. Otherwise, you can come and go as you please!
Everyone on our team lives and works in the United States and we never outsource work over-seas. You trust us with your social reputation and we take that responsibility seriously!
We help with the full scope of social media from coming on site to help with in-person photoshoots, to creating viral content, posting and even engaging with your ideal customer to grow your reach - we do it all. A successful social media strategy includes three pillars: content, consistency and engagement. Our team ensures you get full service coverage!
We are NOT a one man show. Our team members focus on where they thrive. Social media requires creativity, attention to detail, strategy, consistency, market research, platform understanding and more. It's a BIG job for one person, hence why we have a team! That being said, we are not so big that we lose touch with our clients. Not too big, not too small - just right!
Because we have a team of experts specializing in specific areas of social media, we are able to give our clients amazing rates without compromising service. In fact, our agency does more than most in the industry! With a dedicated Account Manager, Graphic Designer, Engagement Expert and more, your success is how we gauge our success!